eprintid: 1107
rev_number: 9
eprint_status: archive
userid: 48
dir: disk0/00/00/11/07
datestamp: 2022-08-27 03:22:32
lastmod: 2022-08-27 03:22:47
status_changed: 2022-08-27 03:22:47
type: thesis
metadata_visibility: show
creators_name: Rogayah, Aya
creators_name: Hidayati, Istiqlaliah Nurul
creators_name: Rosyid, Abdul
creators_NPM: 031114103
creators_NPM: 1021200857
creators_NPM: 10416032743
contributors_type: http://www.loc.gov/loc.terms/relators/THS
contributors_type: http://www.loc.gov/loc.terms/relators/THS
contributors_name: Hidayati, Istiqlaliah Nurul
contributors_name: Rosyid, Abdul
contributors_NIDN: 0415128202
contributors_NIDN: 0404038901
corp_creators: Universitas Pakuan
corp_creators: Fakultas Keguruan dan Ilmu Pendidikan
corp_creators: Pendidikan Bahasa Inggris
title: MANAGERS’ DIFFICULTIES TO SPEAK ENGLISH WITH THEIR
CLIENTS
(A Study Conducted to the PT. Kreatif Dinamika Integrasi)
ispublished: pub
subjects: 20
divisions: Pro_PBEN
full_text_status: public
abstract: ABSTRACT
The paper entitled “Managers’ Difficulties to Speak with Their Clients” is
purposed to find out the difficulties faced by managers when meeting to the clients. The research is conducted at PT. Kreatif Dinamika Integrasi, Jakarta. The participants of this research were all the managers who worked in different division. This research is guided by a question “What are difficulties faced by managers in communicating in English with their clients?”. There three instruments conducted in this research, namely observation, questionnaire, and interview. Purposive sampling technique is used to take participants of this research. The result show that the managers still have some difficulties in when communicating to the clients, especially when conducting the meeting presentation. The difficulties cover pronunication, lack of vocabulary, low in fluency and accuracy. The first is pronunciation. The managers feel nervous to produce word stress misplacement and have poor English pronunciation. The second is vocabulary. The managers have inability to respond with inappropriate words and lack of using vocabulary. The last is fluency. The managers sometimes ask to clients for repetition in a louder voice and make up
own new words.
Keywords: Managers’ difficulties, Speaking problems, Communication
date: 2021-07-06
date_type: published
institution: Universitas Pakuan
department: Pendidikan Bahasa Inggris
thesis_type: Skripsi
thesis_name: Sarjana
citation:   Rogayah, Aya and Hidayati, Istiqlaliah Nurul and Rosyid, Abdul  (2021) MANAGERS’ DIFFICULTIES TO SPEAK ENGLISH WITH THEIR CLIENTS (A Study Conducted to the PT. Kreatif Dinamika Integrasi).  Skripsi thesis, Universitas Pakuan.   
document_url: http://eprints.unpak.ac.id/1107/1/2021%20PB.%20INGGRIS%20AYA.pdf