?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Aditya&rft.aulast=Rivald&rft.au=Rivald%2C+Aditya&rft.inst=Universitas+Pakuan&rft.title=ANALISIS+TINGKAT+KEPUASAN+TERHADAP+PELAYANAN+PENDAFTARAN+HAJI+MENGGUNAKAN+METODE+FUZZY+SERVICE+QUALITY+DAN+IMPORTANCE+PERFORMANCE+ANALYSIS&rft.date=2021&rft.degree=Skripsi