?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Wijayanto&rft.aufirst=Arif&rft.au=Wijayanto%2C+Arif&rft.degree=Thesis&rft.title=Hubungan+antara+Kualitas+Layanan+dan+Personal+Selling+dengan+Loyalitas+Nasabah+PT.+Asuransi+Cakrawala+Proteksi+Cabang+Bogor&rft.inst=Universitas+Pakuan&rft.date=2019