?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Fazrurahman%2C+Muhammad+Imam&rft.aulast=Fazrurahman&rft.aufirst=Muhammad+Imam&rft.degree=Skripsi&rft.title=Pengaruh+Kualitas+Pelayanan+Terhadap+Kepuasan+Konsumen+Pada+Hotel+Lorin+Sentul&rft.inst=Universitas+Pakuan&rft.tpages=94&rft.date=25+January+2019