?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Israyeni&rft.au=Israyeni%2C+Febby&rft.aufirst=Febby&rft.tpages=94&rft.inst=Universitas+Pakuan&rft.date=27+January+2022&rft.degree=Skripsi&rft.title=ANALISIS+KUALITAS+PELAYANAN+TERHADAP+KEPUASAN+NASABAH+DALAM+INVESTASI+EMAS+MULIA+PADA+PT.+PEGADAIAN+(Cabang+Tebet+Jakarta+Selatan).