?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Septidar&rft.aufirst=Nurdilla&rft.au=Septidar%2C+Nurdilla&rft.degree=Skripsi&rft.title=PENGARUH+KUALITAS+PELAYANAN+TERHADAP+CUSTOMER+LOYALTY+PADA+E-COMMERCE+SHOPEE+(STUDI+KASUS+MAHASISWA+DI+DKI+JAKARTA)&rft.inst=Universitas+Pakuan&rft.date=7+August+2020