?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Nurfitriyanti&rft.aulast=Nurfitriyani&rft.au=Nurfitriyani%2C+Nurfitriyanti&rft.tpages=94&rft.inst=Universitas+Pakuan&rft.title=Analisis+kualitas+Pelayanan+Terhadap+kepuasan+Nasabah+Pada+PT+Bank+Rakyat+Indonesia+unit+Cigudeg+cabang+Bogor&rft.date=23+October+2018&rft.degree=Skripsi