?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Andriana&rft.au=Andriana%2C+Mukhamad&rft.aufirst=Mukhamad&rft.date=27+July+2018&rft.tpages=96&rft.degree=Skripsi&rft.title=Pengaruh+Kualitas+Pelayanan+Terhadap+Kepuasan+Nasabah+PT.+Jasaraharja+Putera+Karawang&rft.inst=Universitas+Pakuan