<> <http://www.w3.org/2000/01/rdf-schema#comment> "The repository administrator has not yet configured an RDF license."^^<http://www.w3.org/2001/XMLSchema#string> .
<> <http://xmlns.com/foaf/0.1/primaryTopic> <http://eprints.unpak.ac.id/id/eprint/5819> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Thesis> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Article> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/title> "Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan \r\nPada PT. Moda Daya Trasindo."^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/ontology/bibo/abstract> "Septy Hasnasari S. 021114007. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan \r\nPada PT. Moda Daya Trasindo. Pembimbing : Ferdisar Ardian dan Aditya Prima Yudha. \r\n2018.\r\nPenelitian ini bertujuan untuk mengetahui dan menjelaskan pengaruh variabel kualitas \r\npelayanan yang terdiri dari reliability, responsiveness, assurance, emphaty, dan tangible\r\nsecara bersama-sama dan parsial tehadap tingkat kepuasan pelanggan. Serta untuk \r\nmengetahui variabel dari kualitas pelayanan yang berpengaruh dominan terhadap tingkat \r\nkepuasan pelanggan. Jenis penelitian yang digunakan adalah explanatory survey. Total \r\nsampel dalam penelitian ini sebanyak 195 orang responden yang merupakan pelanggan PT. \r\nModa Daya Trasindo. Metode pengumpulan data menggunakan kuisioner. Analisis data \r\nyang digunakan adalah analisis deskriptif dan analisis regresi linier berganda. Teknik \r\npengambilan sampel yang digunakan adalah teknik puposive sampling. Hasil penelitian \r\nmenunjukkan bahwa variabel bukti fisik, kehandalan, daya tanggap, jaminan dan empati \r\nmempunyai pengaruh yang signifikan terhadap tingkat kepuasan pelanggan.\r\nKata Kunci : Kualitas pelayanan, Kepuasan pelanggan"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/date> "2018-10-02" .
<http://eprints.unpak.ac.id/id/document/7706> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://purl.org/ontology/bibo/Document> .
<http://eprints.unpak.ac.id/id/org/ext-800a45801500b219bb914536dbd9a864> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Organization> .
<http://eprints.unpak.ac.id/id/org/ext-800a45801500b219bb914536dbd9a864> <http://xmlns.com/foaf/0.1/name> "Universitas Pakuan"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/issuer> <http://eprints.unpak.ac.id/id/org/ext-800a45801500b219bb914536dbd9a864> .
<http://eprints.unpak.ac.id/id/org/ext-0fdb418d0dc0cb2a5a3eaa872dd00bfe> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Organization> .
<http://eprints.unpak.ac.id/id/org/ext-0fdb418d0dc0cb2a5a3eaa872dd00bfe> <http://xmlns.com/foaf/0.1/name> "Program Studi Manajemen, Universitas Pakuan"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/org/ext-0fdb418d0dc0cb2a5a3eaa872dd00bfe> <http://purl.org/dc/terms/isPartOf> <http://eprints.unpak.ac.id/id/org/ext-800a45801500b219bb914536dbd9a864> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/issuer> <http://eprints.unpak.ac.id/id/org/ext-0fdb418d0dc0cb2a5a3eaa872dd00bfe> .
<http://eprints.unpak.ac.id/id/org/ext-800a45801500b219bb914536dbd9a864> <http://purl.org/dc/terms/hasPart> <http://eprints.unpak.ac.id/id/org/ext-0fdb418d0dc0cb2a5a3eaa872dd00bfe> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/ontology/bibo/status> <http://purl.org/ontology/bibo/status/published> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/creator> <http://eprints.unpak.ac.id/id/person/ext-6c6a62a7c5c16139b5f8a92bfdb591cd> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/ontology/bibo/authorList> <http://eprints.unpak.ac.id/id/eprint/5819#authors> .
<http://eprints.unpak.ac.id/id/eprint/5819#authors> <http://www.w3.org/1999/02/22-rdf-syntax-ns#_1> <http://eprints.unpak.ac.id/id/person/ext-6c6a62a7c5c16139b5f8a92bfdb591cd> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/creator> <http://eprints.unpak.ac.id/id/person/ext-83dbe234a0e7e4ab07dd5e52d658203d> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/ontology/bibo/authorList> <http://eprints.unpak.ac.id/id/eprint/5819#authors> .
<http://eprints.unpak.ac.id/id/eprint/5819#authors> <http://www.w3.org/1999/02/22-rdf-syntax-ns#_2> <http://eprints.unpak.ac.id/id/person/ext-83dbe234a0e7e4ab07dd5e52d658203d> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/creator> <http://eprints.unpak.ac.id/id/person/ext-b28f921a6e2bcbe0c1a99fa2388e8c31> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/ontology/bibo/authorList> <http://eprints.unpak.ac.id/id/eprint/5819#authors> .
<http://eprints.unpak.ac.id/id/eprint/5819#authors> <http://www.w3.org/1999/02/22-rdf-syntax-ns#_3> <http://eprints.unpak.ac.id/id/person/ext-b28f921a6e2bcbe0c1a99fa2388e8c31> .
<http://eprints.unpak.ac.id/id/eprint/5819> <> <http://eprints.unpak.ac.id/id/person/ext-6c6a62a7c5c16139b5f8a92bfdb591cd> .
<http://eprints.unpak.ac.id/id/eprint/5819> <> <http://eprints.unpak.ac.id/id/person/ext-83dbe234a0e7e4ab07dd5e52d658203d> .
<http://eprints.unpak.ac.id/id/eprint/5819> <> <http://eprints.unpak.ac.id/id/person/ext-b28f921a6e2bcbe0c1a99fa2388e8c31> .
<http://eprints.unpak.ac.id/id/person/ext-b28f921a6e2bcbe0c1a99fa2388e8c31> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Person> .
<http://eprints.unpak.ac.id/id/person/ext-b28f921a6e2bcbe0c1a99fa2388e8c31> <http://xmlns.com/foaf/0.1/givenName> "Aditya Prima"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/person/ext-b28f921a6e2bcbe0c1a99fa2388e8c31> <http://xmlns.com/foaf/0.1/familyName> "Yudha"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/person/ext-b28f921a6e2bcbe0c1a99fa2388e8c31> <http://xmlns.com/foaf/0.1/name> "Aditya Prima Yudha"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/person/ext-6c6a62a7c5c16139b5f8a92bfdb591cd> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Person> .
<http://eprints.unpak.ac.id/id/person/ext-6c6a62a7c5c16139b5f8a92bfdb591cd> <http://xmlns.com/foaf/0.1/givenName> "Septy Hasnasari"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/person/ext-6c6a62a7c5c16139b5f8a92bfdb591cd> <http://xmlns.com/foaf/0.1/familyName> "S."^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/person/ext-6c6a62a7c5c16139b5f8a92bfdb591cd> <http://xmlns.com/foaf/0.1/name> "Septy Hasnasari S."^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/person/ext-83dbe234a0e7e4ab07dd5e52d658203d> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Person> .
<http://eprints.unpak.ac.id/id/person/ext-83dbe234a0e7e4ab07dd5e52d658203d> <http://xmlns.com/foaf/0.1/givenName> "Ferdisar"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/person/ext-83dbe234a0e7e4ab07dd5e52d658203d> <http://xmlns.com/foaf/0.1/familyName> "Adrian"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/person/ext-83dbe234a0e7e4ab07dd5e52d658203d> <http://xmlns.com/foaf/0.1/name> "Ferdisar Adrian"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/org/ext-800a45801500b219bb914536dbd9a864> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Organization> .
<http://eprints.unpak.ac.id/id/org/ext-800a45801500b219bb914536dbd9a864> <http://xmlns.com/foaf/0.1/name> "Universitas Pakuan"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/creator> <http://eprints.unpak.ac.id/id/org/ext-800a45801500b219bb914536dbd9a864> .
<http://eprints.unpak.ac.id/id/org/ext-cabacf68df32451b744fde2b9d752fc9> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Organization> .
<http://eprints.unpak.ac.id/id/org/ext-cabacf68df32451b744fde2b9d752fc9> <http://xmlns.com/foaf/0.1/name> "Fakultas Ekonomi dan Bisnis"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/creator> <http://eprints.unpak.ac.id/id/org/ext-cabacf68df32451b744fde2b9d752fc9> .
<http://eprints.unpak.ac.id/id/org/ext-14536e7da13c08d20acb9f4ea2070276> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://xmlns.com/foaf/0.1/Organization> .
<http://eprints.unpak.ac.id/id/org/ext-14536e7da13c08d20acb9f4ea2070276> <http://xmlns.com/foaf/0.1/name> "Program Studi Manajemen"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/creator> <http://eprints.unpak.ac.id/id/org/ext-14536e7da13c08d20acb9f4ea2070276> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/EPrint> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/ThesisEPrint> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/isPartOf> <http://eprints.unpak.ac.id/id/repository> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://eprints.org/ontology/hasDocument> <http://eprints.unpak.ac.id/id/document/7706> .
<http://eprints.unpak.ac.id/id/document/7706> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://eprints.unpak.ac.id/id/document/7706> <http://www.w3.org/2000/01/rdf-schema#label> "Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan \r\nPada PT. Moda Daya Trasindo. (Text)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/document/7706> <http://eprints.org/ontology/hasFile> <http://eprints.unpak.ac.id/5819/1/Skripsi%20Lengkap.pdf> .
<http://eprints.unpak.ac.id/id/document/7706> <http://purl.org/dc/terms/hasPart> <http://eprints.unpak.ac.id/5819/1/Skripsi%20Lengkap.pdf> .
<http://eprints.unpak.ac.id/5819/1/Skripsi%20Lengkap.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "Skripsi Lengkap.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://eprints.org/ontology/hasDocument> <http://eprints.unpak.ac.id/id/document/10978> .
<http://eprints.unpak.ac.id/id/document/10978> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://eprints.unpak.ac.id/id/document/10978> <http://www.w3.org/2000/01/rdf-schema#label> "Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan \r\nPada PT. Moda Daya Trasindo. (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/document/10978> <http://eprints.org/relation/isVersionOf> <http://eprints.unpak.ac.id/id/document/7706> .
<http://eprints.unpak.ac.id/id/document/10978> <http://eprints.org/relation/isVolatileVersionOf> <http://eprints.unpak.ac.id/id/document/7706> .
<http://eprints.unpak.ac.id/id/document/10978> <http://eprints.org/relation/isIndexCodesVersionOf> <http://eprints.unpak.ac.id/id/document/7706> .
<http://eprints.unpak.ac.id/id/document/10978> <http://eprints.org/ontology/hasFile> <http://eprints.unpak.ac.id/5819/2/indexcodes.txt> .
<http://eprints.unpak.ac.id/id/document/10978> <http://purl.org/dc/terms/hasPart> <http://eprints.unpak.ac.id/5819/2/indexcodes.txt> .
<http://eprints.unpak.ac.id/5819/2/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://www.w3.org/2000/01/rdf-schema#seeAlso> <http://eprints.unpak.ac.id/5819/> .
<http://eprints.unpak.ac.id/5819/> <http://purl.org/dc/elements/1.1/title> "HTML Summary of #5819 \n\nPengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan &#13;\nPada PT. Moda Daya Trasindo.\n\n" .
<http://eprints.unpak.ac.id/5819/> <http://purl.org/dc/elements/1.1/format> "text/html" .
<http://eprints.unpak.ac.id/5819/> <http://xmlns.com/foaf/0.1/primaryTopic> <http://eprints.unpak.ac.id/id/eprint/5819> .
<http://eprints.unpak.ac.id/id/subject/34> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://www.w3.org/2004/02/skos/core#Concept> .
<http://eprints.unpak.ac.id/id/subject/34> <http://www.w3.org/2004/02/skos/core#prefLabel> "Manajemen pemasaran" .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/subject> <http://eprints.unpak.ac.id/id/subject/34> .
<http://eprints.unpak.ac.id/id/subject/c> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://www.w3.org/2004/02/skos/core#Concept> .
<http://eprints.unpak.ac.id/id/subject/c> <http://www.w3.org/2004/02/skos/core#prefLabel> "Manajemen" .
<http://eprints.unpak.ac.id/id/eprint/5819> <http://purl.org/dc/terms/subject> <http://eprints.unpak.ac.id/id/subject/c> .