?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Bentar+Surya+Alam&rft.aulast=Firdaus&rft.au=Firdaus%2C+Bentar+Surya+Alam&rft.tpages=71&rft.inst=Universitas+Pakuan&rft.title=Pengaruh+Kualitas+Pelayanan+Terhadap+Kepuasan+Pelanggan+Depot+Air+Minum+Isi+Ulang+BEN+TIRTA.&rft.date=30+June+2021&rft.degree=Skripsi