?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Raisa&rft.aulast=Aghna+Firuzah&rft.au=Aghna+Firuzah%2C+Raisa&rft.tpages=120&rft.inst=Universitas+Pakuan&rft.title=Hubungan+E-Service+Quality+Dengan+ESatisfaction+Customer+Pada+Pengguna+Shopee+(Studi+Kasus+Mahasiswa+FEBUNPAK)&rft.date=24+November+2023&rft.degree=Skripsi