eprintid: 8492
rev_number: 7
eprint_status: archive
userid: 50
dir: disk0/00/00/84/92
datestamp: 2024-10-19 04:20:38
lastmod: 2024-10-19 04:20:38
status_changed: 2024-10-19 04:20:38
type: thesis
metadata_visibility: show
creators_name: Arianti, Elizabet Dwi
creators_name: Muharam Nurdin, Naufal
creators_name: Farradia, Yuary
title: Keputusan Pembelian Konsumen Dalam Melalui Customer Value Pada E- Commerce Yang Menggunakan Influencer Dan Menjalankan  E- Service Quality
ispublished: pub
subjects: 27
divisions: Pro_M
full_text_status: public
abstract: This research aims to analyze the influence of influencers and e-service quality on customer value and consumer purchasing decisions in choosing fashion products via e-commerce platforms. This type of research is quantitative with survey techniques. The analysis unit for e-commerce users in Bogor City is 200 respondents. This research uses the Structural Equation Modeling (SEM) method with the help of LISREL 8.70 software. The research results show that influencers have a positive and significant influence on customer value. E-service quality also has a positive and
significant effect on customer value. Together, influencers and e-service quality have a significant effect on customer value. Apart from that, influencers and eservice quality each also have a positive and significant influence on consumer
purchasing decisions. Customer value has also been proven to have a positive and significant influence on consumer purchasing decisions. Overall, influencers, e-service quality, and customer value together have a significant influence on consumer purchasing decisions. This research concludes that
influencers, e-service quality, and customer value play an important role in influencing consumer purchasing decisions for fashion products on ecommerce platforms
date: 2024
date_type: published
institution: Univ. Pakuan
department: Pascasarjana
thesis_type: Thesis
thesis_name: Magister
citation:   Arianti, Elizabet Dwi and Muharam Nurdin, Naufal and Farradia, Yuary  (2024) Keputusan Pembelian Konsumen Dalam Melalui Customer Value Pada E- Commerce Yang Menggunakan Influencer Dan Menjalankan E- Service Quality.  Thesis thesis, Univ. Pakuan.   
document_url: http://eprints.unpak.ac.id/8492/1/4.%20Elizabe.pdf