?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Rini&rft.au=Alfatiyah%2C+Rini&rft.aulast=Alfatiyah&rft.title=Determinan+Customer+Trust+Serta+Implikasinya+Terhadap+Word+Of+Mouth+(WOM)+pada+Perguruan+Tinggi+Swasta+di+Provinsi+Banten&rft.inst=Univ.+Pakuan&rft.date=2024&rft.degree=disertasi