%L eprintsunpak9460
%D 2022
%T RECEPTIONIST STRATEGIES IN DEVELOPING THEIR ENGLISH
ABILITY
%A A Filla Nur
%I Fakultas Keguruan dan Ilmu Pendidikan
%X ABSTRACT
Speaking is communication between two or more people in order to exchange
information by using a particular language. Communication is the exchange of
information between sender and receiver. Speaking also plays an important role in
the field of work, such as a receptionist who works in a hotel. Thus, this research
focused on Receptionist Strategies in Developing Their English Ability. The
research was conducted by using a qualitative method using interviews,
questionnaires and documentation. The respondents were four receptionists from
Whiz Hotel Malioboro. Based on the results, the strategies used by the receptionist
are following the English class, deepening vocabulary by watching movies with
English subtitles, using google translate, gestures and practice speaking with fellow
receptionists.
Keywords: Speaking strategy, communication, receptionist strategies