<mets:mets OBJID="eprint_10789" LABEL="Eprints Item" xsi:schemaLocation="http://www.loc.gov/METS/ http://www.loc.gov/standards/mets/mets.xsd http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd" xmlns:mets="http://www.loc.gov/METS/" xmlns:mods="http://www.loc.gov/mods/v3" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><mets:metsHdr CREATEDATE="2026-07-10T17:10:45Z"><mets:agent ROLE="CUSTODIAN" TYPE="ORGANIZATION"><mets:name>Repository Universitas Pakuan</mets:name></mets:agent></mets:metsHdr><mets:dmdSec ID="DMD_eprint_10789_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:titleInfo><mods:title>Penerapan Metode Quality Function Deployment&#13;
(QFD) Pada Halte Koridor Cidangiang Perumda Transportasi Pakuan Kota Bogor</mods:title></mods:titleInfo><mods:name type="personal"><mods:namePart type="given">Eliza</mods:namePart><mods:namePart type="family">Larasati</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:name type="personal"><mods:namePart type="given">Sri Hidajati</mods:namePart><mods:namePart type="family">Ramdani</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:name type="personal"><mods:namePart type="given">Doni</mods:namePart><mods:namePart type="family">Wihartika</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:abstract>ELIZA LARASATI. 021121325. Penerapan Metode Quality Function Deployment&#13;
(QFD) Pada Halte Koridor Cidangiang Perumda Transportasi Pakuan Kota Bogor.&#13;
Di bawah bimbingan : SRI HIDAJATI RAMDANI dan DONI WIHARTIKA. 2025.&#13;
Halte Koridor Cidangiang dinilai belum optimal dalam memberikan kenyamanan,&#13;
kebersihan, dan informasi layanan bagi pengguna transportasi umum di Kota Bogor.&#13;
Kegiatan ini bertujuan untuk menerapkan metode Quality Functon Deployment (QFD)&#13;
pada Halte Koridor Cidangiang Perumda Transportasi Pakuan Kota Bogor. Metode&#13;
yang digunakan dalam kegiatan ini adalah Quality Function Deployment (QFD) yang&#13;
dituangkan dalam matriks House of Quality (HoQ). Tahapan yang dilakukan meliputi&#13;
identifikasi kebutuhan pengguna (Voice of Customer), perumusan karakteristik&#13;
kebutuhan (WHATs), penentuan solusi teknis (HOWs), serta analisis hubungan antara&#13;
kebutuhan dan solusi teknis yang relevan. Hasil dari analisis menunjukkan bahwa&#13;
kebutuhan yang paling prioritas adalah tersedianya tempat duduk yang nyaman,&#13;
pelindung cuaca, papan informasi digital, sirkulasi udara yang baik, serta fasilitas&#13;
toilet yang bersih. Solusi teknis yang direkomendasikan antara lain pengadaan kursi&#13;
ergonomis, pemasangan kipas angin/AC, CCTV, serta peningkatan standar kebersihan&#13;
halte. Hasil ini memberikan arah strategis bagi perusahaan dalam merancang layanan&#13;
halte yang lebih responsif terhadap kebutuhan pengguna.&#13;
Kata Kunci : Pelayanan halte, QFD, HoQ, kebutuhan pengguna.</mods:abstract><mods:classification authority="lcc">Manajemen operasi</mods:classification><mods:classification authority="lcc">Manajemen</mods:classification><mods:originInfo><mods:dateIssued encoding="iso8061">2025-07-25</mods:dateIssued></mods:originInfo><mods:originInfo><mods:publisher>Universitas Pakuan;Fakultas Ekonomi dan Bisnis</mods:publisher></mods:originInfo><mods:genre>Thesis</mods:genre></mets:xmlData></mets:mdWrap></mets:dmdSec><mets:amdSec ID="TMD_eprint_10789"><mets:rightsMD ID="rights_eprint_10789_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:useAndReproduction>
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