?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Dwi+Aprianty&rft.au=Dwi+Aprianty%2C+Hilda&rft.aufirst=Hilda&rft.date=21+July+2025&rft.title=Analisis+Kualitas+Pelayanan+Pada+BSI+KC+Bogor+Pajajaran+Sukasari.&rft.tpages=73&rft.degree=Skripsi&rft.inst=Universitas+Pakuan