?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Ramdani&rft.au=Ramdani%2C+Padil&rft.aufirst=Padil&rft.date=19+May+2026&rft.title=Pengaruh+Relationship+marketing+Dan+Kualitas+Pelayanan+Terhadap+Loyalitas+Pelanggan+(Pada+PT.+JNE+Cabang+Surade)&rft.tpages=137&rft.degree=Skripsi&rft.inst=Universitas+Pakuan