<mets:mets OBJID="eprint_11186" LABEL="Eprints Item" xsi:schemaLocation="http://www.loc.gov/METS/ http://www.loc.gov/standards/mets/mets.xsd http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd" xmlns:mets="http://www.loc.gov/METS/" xmlns:mods="http://www.loc.gov/mods/v3" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><mets:metsHdr CREATEDATE="2026-09-06T08:17:35Z"><mets:agent ROLE="CUSTODIAN" TYPE="ORGANIZATION"><mets:name>Repository Universitas Pakuan</mets:name></mets:agent></mets:metsHdr><mets:dmdSec ID="DMD_eprint_11186_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:titleInfo><mods:title>Developing an English Workbook for Hospitality Students in Vocational School.</mods:title></mods:titleInfo><mods:name type="personal"><mods:namePart type="given">Anisya Nur</mods:namePart><mods:namePart type="family">Hidayah</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:abstract>This study aims to develop an English workbook for hospitality students, particularly for Front Office communication. The research employed a Research and Development (R&amp;D) method using the ADDIE model, focusing on the Analysis, Design, Development, and Implementation stages. The subjects of this study were eleventh-grade students of the hospitality program at a vocational school in Bogor. Data were collected through interviews, questionnaires, expert validation sheets, and students’ response questionnaires. The results of the needs analysis revealed that English plays a crucial role in the hospitality field, especially in the Front Office department. Speaking was identified as the most essential skill, while students still faced difficulties in pronunciation, vocabulary, and confidence in speaking. Based on these findings, an English workbook was developed focusing on communicative activities and real-life hotel situations. The results of expert validation indicated that the developed workbook is feasible, with the media aspect scoring 80% (feasible), the language aspect 98.5% (highly feasible), and the material aspect 100% (highly feasible). In addition, students’ responses reached 86.30%, which is categorized as highly feasible. These findings suggest that the workbook is relevant, engaging, and appropriate for students’ needs. In conclusion, the developed English workbook is considered feasible and relevant based on expert validation and students’ responses. Therefore, it has the potential to be used as a supplementary learning material for supporting students’ English communication in Front Office contexts. &#13;
Keywords: ESP, Workbook, Front Office, ADDIE</mods:abstract><mods:classification authority="lcc">PENDIDIKAN BAHASA INGGRIS</mods:classification><mods:originInfo><mods:dateIssued encoding="iso8061">2026</mods:dateIssued></mods:originInfo><mods:originInfo><mods:publisher>Universitas Pakuan;Pendidikan Bahasa Inggris</mods:publisher></mods:originInfo><mods:genre>Thesis</mods:genre></mets:xmlData></mets:mdWrap></mets:dmdSec><mets:amdSec ID="TMD_eprint_11186"><mets:rightsMD ID="rights_eprint_11186_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:useAndReproduction>
<p xmlns="http://www.w3.org/1999/xhtml"><strong>For work being deposited by its own author:</strong> 
In self-archiving this collection of files and associated bibliographic 
metadata, I grant Repository Universitas Pakuan the right to store 
them and to make them permanently available publicly for free on-line. 
I declare that this material is my own intellectual property and I 
understand that Repository Universitas Pakuan does not assume any 
responsibility if there is any breach of copyright in distributing these 
files or metadata. (All authors are urged to prominently assert their 
copyright on the title page of their work.)</p>

<p xmlns="http://www.w3.org/1999/xhtml"><strong>For work being deposited by someone other than its 
author:</strong> I hereby declare that the collection of files and 
associated bibliographic metadata that I am archiving at 
Repository Universitas Pakuan) is in the public domain. If this is 
not the case, I accept full responsibility for any breach of copyright 
that distributing these files or metadata may entail.</p>

<p xmlns="http://www.w3.org/1999/xhtml">Clicking on the deposit button indicates your agreement to these 
terms.</p>
    </mods:useAndReproduction></mets:xmlData></mets:mdWrap></mets:rightsMD></mets:amdSec><mets:fileSec><mets:fileGrp USE="reference"><mets:file ID="eprint_11186_20043_1" SIZE="1906788" OWNERID="http://eprints.unpak.ac.id/11186/1/Anisya%20Nur%20Hidayah.pdf" MIMETYPE="application/pdf"><mets:FLocat LOCTYPE="URL" xlink:type="simple" xlink:href="http://eprints.unpak.ac.id/11186/1/Anisya%20Nur%20Hidayah.pdf"></mets:FLocat></mets:file></mets:fileGrp></mets:fileSec><mets:structMap><mets:div DMDID="DMD_eprint_11186_mods" ADMID="TMD_eprint_11186"><mets:fptr FILEID="eprint_11186_document_20043_1"></mets:fptr></mets:div></mets:structMap></mets:mets>